About Us

Welcome to Florm

At Florm, we are dedicated to helping customers across the United Kingdom create comfortable and enjoyable outdoor spaces with quality hot tubs and swim spas.

We understand that purchasing a hot tub or swim spa is an important decision. Our goal is to make the online shopping experience straightforward by providing clear product information, reliable delivery, and helpful customer support throughout your purchase.

Our Products

We offer a selection of hot tubs and swim spas designed for customers looking to enjoy more comfort, relaxation, and leisure time at home.

Whether you are looking for a relaxing hot tub for your garden or a swim spa for exercise and recreation, we aim to provide practical options for different needs and spaces.

We continuously focus on presenting useful product information so customers can make informed purchasing decisions.

A Simple Shopping Experience

At Florm, we believe purchasing a large product should be as simple and transparent as possible.

Our website provides information about products, pricing, delivery, returns, and customer support so you can understand the ordering process before making a purchase.

If you have questions before or after placing an order, our customer support team is available to assist you.

UK Delivery

We currently serve customers throughout the United Kingdom.

Eligible orders include free standard delivery.

Our standard handling time is:

1–3 business days

Estimated delivery time after processing is:

5–10 business days

Because hot tubs and swim spas are large and heavy products, some deliveries may require additional coordination with the delivery provider.

Customer Support

We believe good customer service is an important part of the shopping experience.

Our team can help with questions about:

  • Product information

  • Product availability

  • Orders

  • Delivery arrangements

  • Delivery tracking

  • Returns and refunds

  • Damaged or defective products

  • General enquiries

If you need assistance, please contact us and we will do our best to help.

Our Commitment

We aim to provide a straightforward and dependable shopping experience by focusing on:

Clear Information
We provide relevant product and ordering information to help customers make informed decisions.

Reliable Service
We work to process orders efficiently and coordinate delivery with our customers.

Customer Support
We are available to help with questions before and after your purchase.

Transparent Policies
We provide clear information about shipping, returns, refunds, privacy, and terms of service.

Our Location

Florm

101 Wallace St
Kinning Park
Glasgow G5 8DJ
United Kingdom

Phone: +44 141 266 0067
Email: Support@Florm.shop

Get in Touch

If you have a question about one of our products or need assistance with an order, our team is ready to help.

Thank you for choosing Florm. We look forward to serving you and helping you find the right hot tub or swim spa for your needs.