Legal notice
This Legal Notice provides information about the operator of Florm.shop and the terms applicable to the use of our website.
1. Website Operator
Florm
101 Wallace St
Kinning Park
Glasgow G5 8DJ
United Kingdom
Email: Support@Florm.shop
Phone: +44 141 266 0067
Website: Florm.shop
Florm operates this website and provides products including hot tubs and swim spas to customers within the United Kingdom.
2. Website Use
Florm.shop is provided for customers who wish to browse our products, obtain product information, place orders, and contact our customer support team.
You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.
3. Product Information
We make reasonable efforts to ensure that the information displayed on Florm.shop is accurate and up to date.
Product descriptions, specifications, dimensions, photographs, availability, and prices may be updated from time to time.
Images are provided for product illustration and may vary slightly from the actual product due to manufacturing differences, photography, lighting, or screen settings.
If an obvious error is identified, we reserve the right to correct the information.
4. Intellectual Property
Unless otherwise stated, the content published on Florm.shop, including text, graphics, logos, images, page layouts, and other website materials, is owned by or licensed to Florm.
You may access and use the website for personal and lawful purposes.
You may not reproduce, distribute, modify, copy, republish, or commercially exploit our website content without appropriate permission, except where permitted by law.
5. Third-Party Services and Links
Florm.shop may use third-party services to provide certain website functions, including payment processing, delivery, security, analytics, and other services.
The website may also contain links to third-party websites.
Third-party websites and services may operate under their own terms and privacy policies. Florm is not responsible for the content, availability, security, or privacy practices of third-party websites that we do not operate.
6. Orders and Payments
Orders placed through Florm.shop are subject to our Terms of Service.
Payment transactions may be processed by third-party payment providers. We do not normally store complete payment card details on our own systems.
Product prices, availability, delivery information, and other order information are displayed on the website at the time of purchase.
7. Delivery
Florm currently delivers eligible orders within the United Kingdom.
Standard delivery: Free
Handling time: 1–3 business days
Estimated delivery: 5–10 business days
Because hot tubs and swim spas are large and heavy products, delivery may require additional arrangements depending on the product and delivery location.
For complete information, please refer to our Shipping Policy.
8. Returns and Refunds
Customers have rights relating to cancellations, returns, refunds, faulty products, damaged products, and products that do not conform to the contract.
Full details are provided in our Return and Refund Policy.
Nothing in this Legal Notice or any other Florm policy is intended to exclude or restrict statutory consumer rights that cannot legally be excluded or restricted.
9. Privacy
Personal information collected through Florm.shop is handled in accordance with our Privacy Policy.
Our Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights available to customers under applicable data protection law.
10. Website Availability
We make reasonable efforts to keep Florm.shop available and functioning properly.
However, we cannot guarantee that the website will always be available, uninterrupted, or completely free from technical errors.
We may temporarily suspend or restrict access for maintenance, security, technical issues, or other legitimate reasons.
11. Limitation of Liability
Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limited under applicable law.
This includes liability relating to death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and statutory consumer rights.
Nothing in this Legal Notice affects any rights or remedies that customers have under applicable UK consumer protection law.
12. Governing Law
This Legal Notice and the use of Florm.shop are governed by applicable law in the United Kingdom.
Where you are a consumer, nothing in this Legal Notice prevents you from relying on mandatory consumer protections applicable to your circumstances.
13. Contact Information
If you have any questions regarding this Legal Notice or the operation of Florm.shop, please contact us:
Florm
101 Wallace St
Kinning Park
Glasgow G5 8DJ
United Kingdom
Email: Support@Florm.shop
Phone: +44 141 266 0067
Website: Florm.shop
We will be happy to assist with questions regarding our website, products, orders, delivery, returns, refunds, or customer support.