Contact information
At Florm, we are committed to providing helpful customer support before and after your purchase. If you have questions about our hot tubs, swim spas, orders, delivery, returns, refunds, or any other matter, please contact us using the details below.
Contact Florm
Business Name: Florm
Address:
101 Wallace St
Kinning Park
Glasgow G5 8DJ
United Kingdom
Phone:
+44 141 266 0067
Email:
Support@Florm.shop
Website:
Florm.shop
Customer Support
Our customer support team can assist with questions relating to:
-
Product information
-
Hot tubs and swim spas
-
Product availability
-
Orders and order status
-
Delivery arrangements
-
Delivery tracking
-
Returns and refunds
-
Damaged or defective products
-
General website enquiries
For questions regarding an existing order, please include your order number in your message so that we can assist you more efficiently.
Email Support
For general enquiries and customer support, please email:
We aim to review customer enquiries and respond as promptly as reasonably possible.
Telephone Support
You can contact Florm by telephone at:
+44 141 266 0067
Please have your order number available when contacting us about an existing order.
Delivery Information
Florm currently provides delivery within the United Kingdom.
Standard shipping: Free
Handling time: 1–3 business days
Estimated delivery time: 5–10 business days
Because hot tubs and swim spas are large and heavy products, delivery may require special arrangements. Our delivery partner may contact you to coordinate a suitable delivery time.
For more information, please see our Shipping Policy.
Returns and Refunds
If you need to request a cancellation, return, refund, replacement, or assistance with a damaged or defective product, please contact us before arranging a return.
Email: Support@Florm.shop
Phone: +44 141 266 0067
Please see our Return and Refund Policy for full information about our return and refund procedures.
Business Address
Our business contact address is:
Florm
101 Wallace St
Kinning Park
Glasgow G5 8DJ
United Kingdom
Please contact us before sending any returned goods to this address, as large products such as hot tubs and swim spas may require specific return arrangements.
Contact Us
We value our customers and are happy to help with any questions about our products or services.
Florm
101 Wallace St
Kinning Park
Glasgow G5 8DJ
United Kingdom
Phone: +44 141 266 0067
Email: Support@Florm.shop
Website: Florm.shop